Office Policies

IMPORTANT UPDATE REGARDING COVID-19 (3/17/20)

Following the guidelines issued by the American Dental Association (ADA), Gillis Dental will be open for urgent and emergency dental care only. If you have an appointment for routine dental treatment or non-urgent care, we will work to reschedule your appointment after April 6th.

We believe by taking these extraordinary precautions, dentists can make a difference in helping to preserve the limited supply of personal protection equipment critical for emergency dental care and front-line healthcare personnel responding to the pandemic. And we can continue to be here to serve the community for emergency dental care, reducing the strain on Emergency Rooms and urgent care centers.

If you have flu-like symptoms including fever, coughing or shortness of breath, or if you have traveled to any of the affected countries on the CDC Travel Warning List, including most European countries, in the last 14 days, we ask that you let us know immediately. We will work to schedule your appointment at a future date.

We are regularly monitoring developments regarding coronavirus (COVID-19) and the guidelines for healthcare providers from the American Dental Association (ADA) and the Centers for Disease Control and Prevention (CDC) as well as local and Federal authorities. The health and safety of our patients and staff is our top priority.

We thank you for your support as we continue to provide safe, effective dental care during these challenging times. Please take care of yourselves and your families.
For the most up-to-date information on COVID-19, please visit the Centers for Disease Control and Prevention.

Our office staff is available:

Monday: 8:00 AM-8:00 PM

Tuesday: 8:00 AM-8:00 PM

Wednesday: 8:00 AM- 8:00 PM

Thursday: 8:00 AM-5:00 PM

Friday: 8:00 AM-5:00 PM

Saturday: Closed

Sunday: Closed

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 48-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. Failed appointments, regrettably, will be charged for reserved time.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

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Hours of Operation

Our Regular Schedule

Monday:

8:00 AM-8:00 PM

Tuesday:

8:00 AM-8:00 PM

Wednesday:

8:00 AM- 8:00 PM

Thursday:

8:00 AM-5:00 PM

Friday:

8:00 AM-5:00 PM

Saturday:

Closed

Sunday:

Closed