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Open for Care New & Existing Patients Welcome! Additional Protocols for Your Health & Safety

New Dental Patient Information – Needham, MA

What to Know Before Your First Appointment

We are eager to welcome you to Gillis Dental for your first appointment! Before you arrive at our office, however, we hope you take a look at the following information. Performing a little bit of preparation will help your experience with us be as smooth, easy, and efficient as possible. If you have any questions about what to expect as a new patient here, you are always welcome to give us a call.

Your First Visit

Thank you for choosing our office, where we have created a comfortable environment in which you can feel confident about the dental care you receive. During your first visit, our objective is to get to know you better, to become familiar with your past dental experiences and to establish a treatment plan that will best meet your dental needs.

When you arrive, please be prepared to complete all insurance and health information forms. We ask that you fill out several forms that will get you acquainted with our office. Also, please assist us by providing the following information:

Your initial appointment will last approximately one hour. In most cases, we will clean your teeth, and X-rays will be taken. Our dentist will perform a thorough exam and evaluate the diagnostic records, which help in diagnosing teeth decay, periodontal problems, jaw problems and any signs of oral cancer. After the examination, our dentist will provide a detailed summary that outlines any existing dental problems and proposed treatment. Take-home oral hygiene instructions will also be provided, possibly along with other suggestions to help you care for your teeth.

We believe that good dental care begins with open communication, and we promise to speak candidly with you. Working together, we can achieve a true partnership with one common goal — keeping your teeth, gums and jaw healthy!

New Patient Forms

Filling out our new patient forms before your first appointment can allow you to spend less time in our office’s waiting room. Click on the link below to complete the paperwork online. If you have any questions about how to fill out the forms, you are more than welcome to give us a call.

Complete Our Online Forms

Dental Insurance

Our office accepts most dental insurance plans. Please check with our staff to see if your insurance company is among our list of participating carriers. Our staff can help you to prepare and submit your claims to help you take full advantage of your coverage. You are responsible for payment of all services not fully covered by your dental insurance benefits.

Dental Financing

If you do not have dental insurance, your insurance only covers part of your treatment, or you are interested in an elective dental procedure, you may be able to benefit from dental financing through CareCredit. CareCredit offers a number of different payment plans, some of which are completely interest-free. Other plans have a very reasonable interest rate. To learn more about CareCredit or to apply for this valuable resource, click on the link below.

Apply for CareCredit

Payment Options

After your examination, you will be informed as to your recommended treatment. Upon your request, we will estimate the dental fees for your expected treatment and /or submit a pre-determination of benefits to your dental insurance carrier. Please request either of these services from one of our business office staff. Payment is requested at the time of service. All patients having dental procedures requiring outside laboratory services are requested to pay half of their dental fees at the initiation of treatment, with the balance due at the completion appointment. Payments may be made by cash, check, MasterCard, Visa, or Discover. A statement rebilling charge of $15 per month will be added to patient accounts where we must repeatedly send monthly bills for the same balances.

Essential Dental Plan

Essential Dental Plan is an excellent way for patients without insurance to make their family’s dental care more affordable. For one low annual fee, you will gain access to a variety of completely covered and significantly discounted services, ranging from basic exams and cleanings to much more. Better yet, once you sign up, you won’t have to deal with any deductibles, waiting periods, monthly premiums, or annual maximums. To learn more about the plan and sign up today, click on the link below.

Sign Up for Essential Dental Plan

Pay Online

If you do not wish to bother with sending a check in the mail or coming to our office to pay your bills in person, we invite you to take advantage of our online payment portal. The link below will take you there. Simply follow the prompts to fill in your billing information, and use an electronic payment method to finish up. The process takes just a few minutes.

Pay Now